Refund Policy

Last Updated: April 17, 2025

The ReelBurn Membership is a flexible monthly subscription priced at $24.94 per month. Active members receive ongoing access to all publicly available editing packs as well as exclusive V.I.P. content reserved only for subscribers. This includes compatibility across widely used platforms such as Lightroom (mobile and desktop), Premiere Pro, Final Cut Pro, DaVinci Resolve, and others. New content is added on a recurring basis and is automatically included as part of the membership at no additional cost.

Free trials may be offered periodically as part of limited promotions. These may be presented post-checkout, through welcome email flows, or via outreach through content channels like Instagram or other social platforms.

If you choose to begin a free trial, you will receive complete membership access for a 30-day period at no cost. Billing will not begin until the trial period ends. If you do not cancel before that time, your subscription will convert into a recurring monthly plan billed at $24.94 per month. Free trials are entirely optional and can be skipped during checkout or declined in any promotional messages.

All memberships are billed on a monthly recurring basis. Payments are processed through secure third-party providers such as Stripe or PayPal. If a trial is active, billing begins automatically on day 31 unless canceled. Members are responsible for keeping payment methods current to avoid service interruptions.

Memberships can be canceled at any time. To cancel, you may use your customer dashboard (if available) or email our team at Help@Reel-Burn.com. In order to avoid renewal charges, cancellation must be completed before your next billing date. Once canceled, access will remain active through the end of your current billing cycle.

Because our content is digital, we do not offer refunds for partial months, unused time, or failure to cancel before renewal. If you believe a charge was made in error, you may email Help@Reel-Burn.com and we will review the case and respond accordingly. If a payment attempt fails, additional retry attempts may be made before access is paused.

We may occasionally update the features or pricing of the membership. If changes occur, you will be notified in advance. New pricing will only apply to future billing cycles. If you do not wish to continue under the updated terms, you may cancel before they take effect.

If you have any questions about your membership, billing, or access, you can contact our support team at Help@reel-burn.com. We typically respond within 24 to 48 business hours, Monday through Friday.